Shipping policy
Shipping Terms
We want you to know exactly how your order is shipped and delivered. Below you will find all important information about our shipping terms:
Shipping Destinations
We deliver your order within Germany, to all countries of the European Union, as well as to Norway, Switzerland, and the United Kingdom.
Shipping Costs
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Germany:
Shipping costs are €4.99 including VAT.
For orders of €100 or more, shipping within Germany is free of charge. -
European Union:
For shipping to EU countries, we charge a flat rate of €13.99 per order. -
Norway, Switzerland, United Kingdom:
For shipping to these countries, we charge a flat rate of €19.99 per order.
Delivery Time
The delivery time is usually 2–4 business days after receipt of payment.
Customs Duties and Import Taxes
For deliveries to non-EU countries (Norway, Switzerland, United Kingdom), additional customs duties, taxes, and fees may apply. These are to be paid by the recipient and are not covered by us.
Further Information
Once your order has been shipped, you will receive a shipping confirmation by email. If you have any questions about your order or our shipping terms, our customer service team will be happy to assist you.